Privacy Policy
Effective as of 4 October 2026
ARTICLE 1 — Preamble
This privacy policy explains how TranslateMyImage collects, uses, protects and retains personal data when you use the website and its services.
- which personal data may be collected and why it is needed;
- which rights users have regarding that data;
- who is responsible for processing the data;
- which recipients may receive the data; and
- how cookies and similar technologies are used.
This policy complements the legal notice and the Terms and Conditions available in the legal documents.
ARTICLE 2 — Principles for collecting and processing personal data
Personal data is processed lawfully, fairly and transparently, for specific and legitimate purposes. TranslateMyImage collects only data that is adequate, relevant and limited to what is necessary.
- Data is kept accurate and updated when needed.
- Data is retained only for as long as necessary.
- Appropriate technical and organisational safeguards are applied.
- Data is not sold or used for unrelated purposes.
ARTICLE 3 — Personal data collected during site navigation
Depending on the interaction, the service may process identity, contact, account, technical and usage information.
| Data | Purpose |
|---|---|
| Name and contact details | Account creation, support and contact requests |
| Technical identifiers and logs | Security, reliability and fraud prevention |
| Usage and analytics data | Improving the service and measuring acquisition |
| Uploaded image metadata | Providing the requested image-processing service |
Payment details are handled by the relevant payment provider and are not stored as complete card data by TranslateMyImage.
ARTICLE 4 — Data controller and contact
The data controller is Louis Desclous, operating TranslateMyImage.
Registered address: 23 rue Jean Marie Kerling, 92350 Le Plessis Robinson, France.
Phone: +33 7 82 67 88 75.
For privacy questions, contact [email protected].
ARTICLE 5 — User rights regarding data collection and processing
Subject to applicable law, users may request access, correction, deletion, restriction, portability or objection to processing of their personal data.
- Right of access and rectification.
- Right to erasure and restriction.
- Right to data portability.
- Right to object to processing for legitimate reasons or direct marketing.
- Right to define instructions concerning data after death where applicable.
- Right to lodge a complaint with the competent supervisory authority.
Requests can be sent to [email protected]. We may ask for reasonable proof of identity before acting.
ARTICLE 6 — Conditions for modifying the privacy policy
This policy may be updated to reflect changes in the service, applicable law or security practices. The latest version is published on this page with its effective date.
Where a change materially affects users, TranslateMyImage may provide an additional notice through the service or by email when appropriate.
ARTICLE 7 — Data security measures
TranslateMyImage applies proportionate safeguards to protect data against unauthorised access, alteration, disclosure or destruction.
- Encryption in transit where supported by the service.
- Access control and least-privilege practices.
- Monitoring and security logging.
- Incident response and recovery procedures.
ARTICLE 8 — Data retention
Personal data is retained only for the period required for the purpose for which it was collected, to provide the service, meet legal obligations or resolve disputes.
Uploaded images and generated results may be deleted automatically according to the product workflow and the retention period communicated at the time of use.
ARTICLE 9 — Transfers outside the European Union
Some service providers may process data outside the European Union. When this occurs, TranslateMyImage relies on an applicable adequacy decision, contractual safeguards or another lawful transfer mechanism.
ARTICLE 11 — Third-party services
TranslateMyImage relies on selected providers for hosting, analytics, authentication, payments, email delivery and image processing. Providers receive only the information necessary for their contracted service and must apply appropriate safeguards.
- Hosting and infrastructure providers.
- Authentication and email providers.
- Payment processors.
- Analytics and monitoring providers.
- Image-processing and AI providers used to deliver the requested result.
- Video hosting (YouTube, privacy-enhanced mode): blog articles load an embedded video from youtube-nocookie.com only after you press play; YouTube’s privacy policy then applies.